Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in your jewelry?
We use high-quality, ethically sourced materials including 14k gold plating over recycled sterling silver and surgical-grade stainless steel to ensure durability and hypoallergenic wear.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Will my jewelry tarnish?
Our jewelry is designed to be water-resistant and tarnish-free. To maintain its brilliance, we recommend avoiding harsh chemicals and storing your pieces in a dry place when not in use.
Do you offer a warranty on your products?
Yes, all Beautiful Earth Boutique pieces come with a 1-year warranty covering any manufacturing defects. Simply contact our support team with your order number and a photo of the item.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.